Privacy Policy
JOLIBET Privacy Policy
This Privacy Policy explains how JOLIBET (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you use our services or interact with our website, applications, or other platforms (collectively referred to as “Services”). We are committed to safeguarding your privacy and ensuring the security of your personal data. By accessing or using our Services, you agree to the practices described in this Privacy Policy.
What We Collect
We may collect the following types of personal information when you interact with our Services:
- Account Information: This includes information you provide when creating an account, such as your name, email address, username, password, date of birth, and contact details.
- Usage Data: We collect information about your interactions with our Services, such as the pages you visit, features you use, time spent on our platforms, and your IP address.
- Device Information: We may collect data about the devices you use to access our Services, including device type, operating system, unique device identifiers, and mobile network information.
- Payment Information: If you make purchases through our Services, we collect payment details, such as credit card information or other payment method details.
- Communication Data: We may retain records of your communications with us, including emails, chat transcripts, and customer support inquiries.
- Other Information: We may collect additional information you voluntarily provide, such as survey responses, feedback, or information you share in public forums.
How We Use Your Data
We use your personal information for the following purposes:
- To Provide and Improve Services: We use your data to deliver and maintain our Services, personalize your experience, process transactions, and respond to your inquiries.
- To Communicate with You: We may send you emails, notifications, or other messages related to your account, promotions, updates, or important information about our Services.
- To Analyze and Enhance: We use your data for analytical purposes, such as understanding usage patterns, identifying trends, and improving our Services’ functionality and performance.
- To Protect Our Interests: We may use your information to detect and prevent fraudulent activity, enforce our terms of service, and protect the security of our Services and users.
- For Legal Compliance: We may process your data to comply with applicable laws, regulations, or legal obligations.
How We Share Your Data
We may share your personal information with the following parties:
- Service Providers: We engage third-party companies to assist us in providing our Services, such as payment processors, data analytics providers, and customer support platforms. These providers are authorized to use your data only as necessary to perform services on our behalf.
- Business Partners: We may share your information with our business partners to offer joint promotions, provide co-branded services, or collaborate on marketing initiatives.
- Legal Authorities: We may disclose your data to comply with legal requests, such as court orders, subpoenas, or government investigations.
How We Protect Your Data
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Your Rights Regarding Your Data
You have certain rights concerning your personal data, including the right to:
- Access and Correct: You can access and update your account information through your account settings.
- Restrict Processing: You can request us to restrict the processing of your data in certain circumstances.
- Object: You have the right to object to the processing of your data for direct marketing purposes.
- Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
- Erasure: You can request us to delete your personal data under certain conditions.
Changes To This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the revised policy on our website or through other communication channels. Your continued use of our Services after the changes indicate your acceptance of the updated Privacy Policy.
Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: [email protected]